Interactive Map of REX Facilities
Map includes photos and directions to all Rex locations. VIEW MAPS >>
Check-In
Patient Registration
When you come to Rex Healthcare, a receptionist will ask you for your name and the type of procedure(s) for which you are being seen. You will then be directed to the nearest registration area and will meet with a registration specialist. If you have not been pre-registered, we will ask you for detailed information at this time.
The information you provide at registration will:
- Ensure you have consented to the services as ordered by your physician.
- Ensure your physician and other caregivers have the information they need to provide your care without delays.
- Ensure we have your insurance information to file your insurance claims for you.
On the day of your procedure, please sign in at the registration desk and be seated in the waiting area. If a patient is a minor or is unable to sign the surgical consent form, the parent, legal guardian or person with power of attorney must be present to sign the consent and show proof of their legal designation. When called to the procedure preparation area, your nurse will explain your plan of care and what you should expect while at Rex.
Even if you have been pre-registered, you need to check in with registration before your procedure or treatment. In order to perform your scheduled procedure, you must:
- Arrive on time
- Adhere to food and drink guidelines
- Bring someone to safely drive you home
- Have not had an unexpected change in your medical condition
Where you go to check-in depends on the type of procedure or treatment that you will receive.
Hospital Admission
All admissions to the hospital for Same Morning Admission,Pre-admission Testing, Short Stay or Observation Unit Care, Scheduled Cesarean Sections and some Radiology procedures:
Enter the Rex campus from either Lake Boone Trail or Blue Ridge Road. Park in front of the hospital; use the entrance marked Main Entrance.
Information: (919) 784-3176
Same Day Surgery Registration
Same Day Surgery; Heart Center procedures; Outpatient MRI; Endoscopy procedures.
Enter the Rex campus from either Lake Boone Trail or Blue Ridge Road. Park in front of the hospital and use the entrance marked Main Entrance.
Information: (919) 784-3197 or (919) 784-3089
Rex Family Birth Center Admissions
Labor; delivery; other OB/GYN services as instructed by your physician.
Enter the Rex campus from Lake Boone Trail. Follow the signs to the Rex Family Birth Center parking deck; enter on the first floor of the Birth Center.
Information: (919) 784-3200
Outpatient MRI Registration
Outpatient Magnetic Resonance Imaging (MRI) services.
Enter the Rex campus from either Lake Boone Trail or Blue Ridge Road. Park in front of the hospital and use the entrance marked Main Entrance.
Information: (919) 784-3419
Medical Office Building Registration
Outpatient Radiology and Pain Clinic Services.
Enter the Rex campus from the Blue Ridge Road entrance and follow the signs to the Medical Office Building. The Breast Care Center is located on the first floor in suite 204.
Information: (919) 784-3042
Emergency Services Registration
Emergency Services.
Enter the Rex campus from the Blue Ridge Road entrance and follow the signs to the Emergency Department.
Cancer Center Registration
Outpatient Oncology Services.
Enter the Rex campus from Lake Boone Trail. Follow the signs to the Cancer Center. Park in front of the hospital and enter the Cancer Center entrance.
Waiting Areas
Special waiting rooms are available near the main lobby for friends and family members of patients having surgery or in critical care. These waiting areas are comfortably furnished and are near telephones, an eating area, the gift shop and physicians' conference rooms.
Other areas of Rex, such as the MRI facility, Same Day Surgery, Emergency Department and the Rex Family Birth Center have separate, comfortable waiting areas with telephones nearby.
Visitors
Visitors to the hospital are asked to sign the visitor log upon entering Rex Healthcare. Children, ages one to 12 years of age must be supervised by an adult other than the patient at all times. Infants less than one year of age will not be permitted to visit unless they are a sibling or child of a patient.
General Visitation
7 a.m. - 8 p.m.
Rex Family Birth Center
12 noon - 8 p.m.
Critical Care Units have the following limited visiting hours:
Cardiac Care Unit (CCU):
8:30 a.m., 11:30 a.m., 2:30 p.m., 5:30 p.m., 8:30 p.m.
Cardio Thoracic Recovery Unit (CTRU):
9:30 a.m., 12:30 p.m., 3:30 p.m., 6 p.m., 7 p.m.
Intensive Care Unit (ICU):
9 a.m., 11 a.m., 1 p.m., 3 p.m., 5 p.m., 7:30 p.m., 9 p.m.
